Emotional intelligence (EI) is defined as “the ability to perceive, use, understand, manage, and handle emotions.” In sales, emotions get supercharged! Everything from a hard day of prospecting, to active listening and empathy for our customers, to exceeding a sales goal one month to missing quota the next creates an emotional reaction. In this Aspireship Live! with renowned author and leadership development program leader, Chalmers Brothers, we’ll review emotional intelligence in sales and have you working smarter.
About Chalmers Brothers
Chalmers Brothers is a certified executive coach, best-selling author and leadership development program leader. His 36-year career began with 9 years at Andersen Consulting (Accenture) and focuses on helping leaders strengthen their influence and impact, shape powerful workplace cultures, build mutually-productive relationships and drive breakthrough results. Chalmers and his wife of 35 years have 3 grown children and live in Naples, FL. He enjoys traveling with family and friends, fishing, hiking, golf and kayaking.
Read his books:
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